Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of our website and consultation services. By engaging with our platform or requesting services, you agree to these terms.

1. Service Scope

We provide advisory and consultancy services related to iGaming licensing across multiple jurisdictions. Our services include:

  • Jurisdiction analysis and recommendations
  • Licensing application support and guidance
  • Regulatory compliance consulting
  • Ongoing compliance management assistance

Important: We are consultants, not attorneys. While we work with legal professionals when required, our services do not constitute legal advice. For specific legal questions, we recommend consulting with licensed attorneys in your target jurisdiction.

2. Client Responsibilities

When engaging our services, you agree to:

  • Provide accurate and complete information about your business operations
  • Respond promptly to information requests from us or regulatory authorities
  • Maintain confidentiality of sensitive regulatory guidance we provide
  • Pay agreed fees according to the terms outlined in your service agreement

3. Consultation Sessions

Our initial 30-minute consultation is complimentary and carries no obligation. During this session, we assess your needs and outline potential pathways. If you choose to proceed, we'll provide a detailed proposal with transparent pricing.

Paid consultation hours must be scheduled in advance. Cancellations require 24 hours notice - late cancellations may be billed at 50% of the session fee.

4. Timelines and Outcomes

Licensing timelines vary significantly by jurisdiction. While we quote typical timeframes based on current processing speeds, we cannot guarantee specific approval dates. Regulatory authorities operate independently, and processing times can change.

We commit to diligent preparation and submission of your application materials. However, final licensing decisions rest with the relevant gaming authority.

5. Confidentiality

We treat all client information as confidential unless disclosure is required by law or regulatory authorities. We do not share client details, business plans, or proprietary information with third parties without explicit permission.

6. Payment Terms

Service fees are outlined in individual engagement agreements. Typical payment structures include:

  • Initial retainer upon engagement (non-refundable after work begins)
  • Milestone payments tied to application stages
  • Success fees upon license approval (where applicable)

Government filing fees, legal costs, and third-party expenses are billed separately at cost.

7. Limitation of Liability

Our liability is limited to the fees paid for services directly related to any claim. We are not liable for indirect damages, lost profits, or regulatory decisions beyond our control.

8. Modifications

We may update these terms periodically. Material changes will be communicated via email to active clients. Continued use of our services after changes constitutes acceptance of updated terms.

9. Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration.

Questions about these terms? Contact us at [email protected]